The Agent Washing Era
How to distinguish a real agentic system from RPA in a trench coat — and why autonomy without a governance architecture is not transformation, it is unsupervised liability at enterprise scale.
Challenges
Budget cycles shaped by analyst forecasts have incentivised vendors and enterprises alike to label any AI-integrated system as agentic, regardless of whether it reasons, plans, or owns decisions. The resulting gap between claimed and actual agent maturity means enterprises cannot ask the right accountability questions — about failure modes, audit trails, or what genuinely changed in how decisions are made.
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